Feetures FAQs

How should I care for my Feetures?

Machine wash cold. Hang to dry. No bleach or fabric softeners. For best results, wash inside out.

What size should I order?

Feetures socks begin with a technical advantage that provides a unique fit and feel unlike any other sock. Our socks are designed to fit snug in order to help prevent bunching or pinching and reduce the risk of blisters. Please use the sizing chart below as a guide. If you are in between sizes we generally suggest you go up to the bigger size for maximum comfort.

What do I do if a shipment is late or does not show up?

Tracking information is subject to change due to weather or other factors out of our control. If your order is 2 or more days behind the delivery date please email customersupport@thebackrivergroup.com for help. We will ensure your order reaches you.

What is the difference between cushion levels/weights?

  • Ultra Light - Super thin and extra breathable
  • Light Cushion - Cushion comfort without the bulk
  • Max Cushion - Extra Cushioning for Max Comfort
  • Cushion - Cushion comfort without the bulk